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Kebijakan Privasi
Bali Management Villas

Kebijakan Privasi
Bali Management Villas

Kami menyarankan untuk membaca keterangan di bawah ini secara teliti dan menyeluruh.

Di balimanagement.villas (BMV), kami mengutamakan pentingnya data pribadi dari pengunjung website kami. Dokumen kebijakan privasi ini menjabarkan secara detail tipe dari data pribadi yang kami kumpulkan dan rekam oleh balimanagement.villas dan bagaimana kami mempergunakannya.

Informasi apa saja yang kami kumpulkan dan simpan? 

Beberapa jenis informasi yang biasa kami peroleh dari anda atau tentang diri anda adalah nama anda, jenis kelamin anda, alamat, nomor telepon dan telepon seluler, alamat surel, tanggal lahir dan minat anda. Kami juga memperoleh beberapa jenis informasi mengenai anda seperti riwayat perjalanan anda, rencana, behavior dan semua yang berhubungan dengan rencana dan/atau riwayat perjalanan anda.

Saat anda mengunjungi platform milik Bali Management Villasatau menghubungi pihak kami melalui jalur elektronis atau digital, kami bisa merekam posisi lokasi, cookies, data statistik dan alamat IP (Internet Protocol) anda dalam kaitannya membantu menyesuaikan pengalaman pengguna anda saat anda menelusuri situs BMV.

Dalam kaitannya dengan akomodasi pemesanan melalui situs BMV, kami bisa meminta anda untuk memberikan detail dari mekanisme pembayaran, seperti detail bank atau kartu kredit anda, kode autentikasi dan alamat penagihan. Kami akan mentransfer data anda secara aman kepada pihak ketiga yang bekerja sama dengan kami dalam kaitannya untuk menyelesaikan proses pemesanan anda. Penting menjadi perhatian anda bahwa kami tidak menyimpan data rekening anda secara lengkap, walaupun kami mungkin menyimpan detail kartu kredit anda sampai anda meminta kami untuk menghapusnya.

Secara umum kami tidak menyimpan informasi mengenai anda yang bersifat sensitif dengan pengecualian adanya kekuatan hukum yang mengharuskan hal tersebut, atau kami diijinkan secara hukum untuk melakukannya. Di luar kondisi tersebut, kami akan meminta ijin dari anda.

Penggunaan Data 

Kami juga mengumpulkan informasi berkenaan dengan bagaimana servis diakses dan dipergunakan ("Penggunaan Data"). Penggunaan data ini dapat menyertakan informasi seper alamat Internet Protocol komputer anda (e.g. IP address), jenis browser, versi dari browser tersebut, laman situs yang anda kunjungi, waktu dan tanggal kunjungan anda, waktu yang and habiskan mengunjungi laman-laman tersebut, identitas unik perangkat anda dan data pendukung lainnya.

Apakah cookie itu?

Cookies adalah file teks dengan ukuran yang sangat kecil yang memiliki fungsi untuk menyimpan sedikit informasi. Cookies ini tersimpan di dalam perangkat anda baik komputer, laptop maupun ponsel saat website ini anda akses. File-file cookies ini berguna untuk membantu agar situs kami bekerja dengan baik, lebih aman, membantu pengalaman pengguna (UX) yang lebih baik dan menyediakan informasi bagaimana performa dari situs kami untuk membantu kami menganalisa dan mengevaluasi.

Bagaimana kami menggunakan cookies?

Sama seperti mayoritas penyedia layanan daring, situs kami menggunakan cookies dari kami sendiri maupun dari pihak ketiga untuk beberapa tujuan yang berbeda. Cookies dari pihak kami kebanyakan bertujuan untuk memastikan situs kami berfungsi dengan baik, dan file-file tersebut tidak mengumpulkan informasi apapun mengenai data pribadi anda.

Cookies dari pihak ketiga yang kami pergunakan berfungsi sebagai alat perekam informasi tentang bagaimana performa situs kami, bagaimana anda berinteraksi dengan situs kami, memastikan keamanan seluruh informasi yang ada di dalam situs kami, menyediakan media pariwara yang relevan dengan anda dan yang paling terpenting adalah menyediakan pengalaman pengguna (UX) yang user-friendly dan cepat bagi anda saat berinteraksi di situs kami.

Apa saja tipe cookies yang kami pergunakan?

Esensial:

Beberapa cookies sangat esensial bagi anda untuk memperoleh pengalaman terbaik saat mengakses situs kami. Cookies-cookies tersebut membantu kami untuk menjaga kenyamanan pengunjung situs kami dan menjaganya dari berbagai ancaman keamanan. Cookies ini tidak mengumpulkan atau menyimpan informasi personal. Sebagai contoh, cookie-cookies ini mengijinkan anda untuk log-in dengan akun anda dan menambahkan produk ke dalam keranjang belanja anda dan memperbolehkan anda checkout dengan aman.

Statistik:

Cookies ini menyimpan informasi seperti jumlah pengunjung situs, jumlah pengunjung unik, laman situs mana saja yang dikunjungi, dari sumber mana pengunjung kami berasal, dsb. Data-data ini membantu kami memahami dan menganalisa seberapa baiknya performa situs kami dan bagian apa saja yang perlu mendapat pembenahan.

Pemasaran:

Situs kami menampilkan iklan. Cookie ini berguna untuk menyampaikan iklan secara personal dan disesuaikan dengan kebutuhan anda. Cookies ini juga membantu kami untuk melacak tingkat efektifitas dari sebuah kampanye periklanan yang kami jalankan.

Informasi yang tersimpan di dalam cookies ini juga akan dipergunakan oleh penyedia atau partner pihak ketiga kami untuk menampilkan iklan kami di website lain di browser yang sama.

Fungsional:

Cookies ini berfungsi menyediakan hal-hal yang kurang esensial di dalam situs kami. Kegunaannya antara lain mentautkan konten seperti video atau membagikan konten dari website kami ke platform media sosial.

Preferensi:

Cookies ini membantu kami untuk menyimpan pengaturan browser anda seperti pilihan bahasa jadi anda akan mendapatkan pengalaman yang lebih baik dan efisien pada kunjungan berikutnya ke situs kami. 

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR) 

If you are from the European Economic Area (EEA), BMV legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

BMV may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

How do we collect that information? 

We collect Personal Information from you or about you in a number of ways, including:

  • When you visit and interact with the BMV, such as through Web Live Chat, Email, Reserve, etc.
  • When you sign up an account with us or sign up for our newsletter.
  • Submit correspondences to or otherwise communicates with us or via BMV platform, whether in writing or by email, facsimile or post.
  • When making a direct travel reservation or booking via the BMV platform.
  • When you share your travel experience via the BMV Platform or otherwise provide reviews, opinions and feedback about your travel experience or destination.
  • When you browse the BMV Platform and/or other linked or associated social media platforms
  • When you provide any other material to us or to any other persons connected to your travel plan; and
  • Through information about you, that is available on the internet or that is otherwise published.

We may also collect Personal Information from third parties such as law enforcement agencies and other government entities and any third-party service provider who is contracted to provide payment processing services. Where you have provided us with the Personal Information of another person (e.g. your travel companion or partners), you confirm that every person whose Personal Information has been provided to us by you has been notified of this and has agreed to the collection, process, disclosure and use of their personal information as set out in this Policy and any of our terms and conditions. You also confirm that you will inform such persons that they may have rights of access to, and correction of, their personal information.

In addition, in connection with your use of the BMV Platform, we may also collect cookies and IP address from your computer, which enables us to tell when you use the BMV Platform and also to help customize your user experience.

You can be anonymous or use a pseudonym when dealing with us, unless:

  • The use of your true identity is a legal requirement; or
  • It is impracticable for us to deal with you on such a basis.

How do we hold that information? 

Your Personal Information is held and stored on paper, by electronic means or both. We have physical, electronic and procedural safeguards in place for Personal Information and take reasonable steps to ensure that your Personal Information is protected from misuse, interference, loss and unauthorized access, modification and disclosure.

Transfer Of Data 

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

BMV will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data 

Business Transaction 

If BMV is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement 

Under certain circumstances, BMV may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements 

BMV may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of BMV
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

The purpose for which we collect, hold, use and disclose Personal Information 

Generally, we collect, hold, use and disclose your Personal Information to assist you, your travel partners and/or other users in planning your trips, to provide services we offer and to provide you with travel-related information.

We collect, hold, use and disclose Personal Information from you or about you primarily for the following purposes (where applicable):

  • To establish, maintain and administer your account;
  • To provide our services to you, including assisting you in your travel plan and in making reservations or bookings in connection with your future trips;
  • To answer your queries and communication with you in general;
  • To assist and facilitate payments for any bookings or reservations made by you via the BMV Platform;
  • For our administrative and accounting functions, fraud checks, marketing and promotions, newsletter communications, website traffic analysis;
  • To allow you to share your review, experience, feedback, opinions, photos and/or other content to all or some of the other users of the BMV Platform;
  • To measure interest in a particular destination;
  • To send you news, promotional or other information about tours, accommodations, flights and/or other products or services offered by us and/or our partners, unless you opt out;
  • For reporting, research and analysis purposes in order to help develop tourism;
  • To help us customize the content, experience, and advertisements provided to you on the BMV Platform;
  • For any other purposes disclosed at the time of collection.
  • Where we use your Personal Information for marketing and promotional communications, you can opt out at any time by notifying us.
  • We will also disclose your information to third party contractors or providers that we retain or use to assist us providing services to or for you, including database design contractors, our internet service provider and our professional advisers (such as our accountants or lawyers).

We may also share certain information about you or your travel plan or experience with the following entities:

  • Business partners with whom we may offer products or services in conjunction.
  • Members within the BMV Group to allow us to provide you with information about products and services, both travel-related and other, which might be of interest to you.
  • Other users of the BMV Platform if you choose to create a profile on the BMV Platform or share your travel experience, feedback or reviews with other users or the public via the BMV Platform; however, we do not generally share your email address with any other members nor display it any public manner.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including business partners, advertisers and/or government stakeholders for the purposes set out above and/or of reporting, research and analysis purposes. Please note that this information does not contain any personal information about you unless you have consented to the disclosure or use of your personal information.

We will not disclose Personal Information about you for any other purposes, except that we may disclose or use your Personal Information where:

We are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information; or

Such disclosure is authorized or permitted by the APP, law or you.

What is the main consequence for you if you do not provide your information to us?

You can choose not to provide your Personal Information to us. However, if you do not provide your Personal Information to us, you may be unable to:

  • Use or navigate the BMV Platform or any engage in certain BMV Platform related activities;
  • Receive any relevant travel-related offerings from BMV and its partners and suppliers;
  • Participate in discussion forums;
  • Share your travel experience, feedback, reviews, photos and suggestions to other users of the BMV Platform;
  • Make travel reservations and bookings for your future trips; and/or
  • Communicate with us regarding your queries.

Additionally, if you do not provide your Personal Information to us, we may be unable to:

  • Assist you in your travel plan and making any related bookings or reservations such as tours, flights, accommodations, dining etc;
  • Provide you with information about your proposed travel destination or relevant to your travel plans;
  • Answer your enquiry; and/or
  • Provide any other services that you or your organization has contracted us to provide.

Service Providers 

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics 

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy

Behavioural Remarketing 

BMV uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Instagram 

Their Privacy Policy can be viewed at https://help.instagram.com/155833707900388

Google 

Their Privacy Policy can be viewed at https://policies.google.com/privacy

Google AdWords 

Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook 

Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/ the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/ or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Payments 

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa & Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Update

This Privacy Policy was last updated on Friday, October 30, 2020